Remote worker with 10+ years of experience - Last seen 1 year ago

As a Project Lead at LTIMindtree, I manage a team of support engineers that provide IT support to over 15,000 clients across various domains and platforms. I am responsible for ensuring the quality, efficiency, and timeliness of the technical support services, as well as identifying and implementing process improvements and best practices.

I have years of experience in IT support, communication, and software testing, gained from working as a Senior Engineer at Mindtree, a Service Desk Analyst at BT Group, and a Technical Support Engineer at HP. I have a Bachelor of Engineering degree in Electronics and Communications Engineering from Adichunchanagiri Institute of Technology. I am detail-oriented, customer-focused, and analytical, with strong interpersonal and troubleshooting skills. I am motivated by delivering excellent IT support solutions that meet the needs and expectations of the clients.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@elsonmartis
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	technical support team management project management project governance service level agreements it operations
Fluent in	englishhindi
Preferred timezone	GMT+5:30
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$22/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter