Remote worker with 12+ years of experience - Last seen 1 year ago

Chioma Emmanuella Mordi is a highly skilled and dynamic professional with a diverse expertise in virtual assistance, customer service, customer support, sales and marketing, and technical IT support. With a strong proficiency in Microsoft Office Suite and Google Workspaces, she effectively manages a wide range of administrative and technical tasks. Chioma has a deep understanding of B2B operations and excels in providing top-tier support across multiple platforms, including Hubspot, Dropbox, LiveChat, Airbnb, Asana, Calendly, Lemlist, Booking.com, ClickUp, Monday.com, Intercom, Freshdesk, Zoom, Loom, Slack, and Zapier.

Her extensive experience in calendar management, email and phone handling, appointment scheduling, and document preparation ensures clients receive the highest organizational support. Chioma’s attention to detail, strong time management abilities, and adeptness at multitasking make her a highly efficient professional who thrives in fast-paced environments. Her expertise extends to performing key administrative tasks, such as records management and data entry, ensuring accuracy and streamlined operations.

Chioma possesses exceptional customer service and support skills, with a customer-first approach rooted in empathy and adaptability. She excels in problem-solving, decision-making, and negotiation, making her an effective sales and marketing representative. Her persuasive communication and product knowledge allow her to drive successful deal closures and enhance client relationships. Chioma is also highly skilled in market research and analysis, enabling businesses to make informed decisions based on detailed insights.

Adept at using project management tools such as Asana, Trello, and Monday.com, Chioma brings excellent organizational skills to every task, ensuring that projects are completed on time and to the highest standards. Her proficiency in managing multiple tasks simultaneously, coupled with her ability to prioritize effectively, ensures she meets deadlines while maintaining a high level of accuracy. Whether supporting internal teams, managing customer inquiries, or handling technical IT issues, Chioma brings a unique combination of technical know-how, excellent communication skills, and an unwavering commitment to delivering outstanding results.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@ellababy
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Skilled in	customer support helpdesk software ticketing systems live chat phone support email management crm zendesk freshdesk salesforce service cloud hubspot customer service digital marketing social media management content creation campaign analysis email marketing seo google analysis virtual assistance administrative support scheduling email management data entry document preparation microsoft office word excel powerpoint outlook google suite docs sheets slides gmail trello asana basecamp customer support helpdesk software zendesk freshdesk salesforce service cloud digital marketing social media management content creation email marketing seo google analytics facebook ads instagram ads twitter ads linkedin ads virtual assistance administrative support scheduling email management data entry microsoft office google suite trello asana basecamp
Fluent in	english
Preferred timezone	+1
Preferred annual pay (min)	$70,000/year
Preferred hourly pay (min)	$40/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎨 Maker 🎖 Early adopter