Diligent and resourceful Customer Success Leader with 7+ years of valuable experience and expertise, managing top-performing Customer Success teams and consistently delivering 90+% CSAT ratings within B2B/B2C niches while turning around underperforming processes, meeting customersโ desired outcomes and driving up company value within agreed SLAs/SOPs.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@eljay07 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | tech apps gsuite dynamics crm outlook teams sparkcentral socialbaker zendesk ms suite |
| Fluent in | englishfrench beginner |
| Preferred timezone | +1, +2, -5, -4 |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Customer Success Lead @ Access Bank Plc
2019 - 2021: Customer Success Specialist @ Access Bank PLC
2009 - 2014: Bsc @ Lagos State University