Hi, Iโm Eliana Sosa, a professional with over 10 years of experience in customer service across diverse industries such as banking, logistics, and travel. I specialize in providing exceptional customer experiences, resolving complex issues, and ensuring client satisfaction.
In my career, Iโve honed skills in communication, problem-solving, and teamwork, while also developing strong expertise in logistics operations, data management, and process optimization using tools like Excel, SAP, and SQL.
Iโm fluent in Spanish (native) and proficient in English (B2), with additional knowledge of Portuguese and Italian, enabling me to connect effectively with clients and colleagues in international environments.
Currently, Iโm seeking remote opportunities where I can leverage my skills and experience to contribute to a companyโs success while continuing to grow professionally.
Letโs connect!
| ๐ Nationality | ๐ฆ๐ท Argentina |
| ๐ก Residency | ๐ฆ๐ท Argentina |
| ๐ Location | ๐ฎ๐น Italy |
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rok.co/@eliana_sosa |
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| Skilled in | customer support customer experience logistics operations management excel sap sql data analysis problem solving communication team collaboration time management conflict resolution adaptability multilingual portuguese italian english b2 microsoft office data entry remote work client relations process optimization |
| Fluent in | spanishenglish |
| Preferred timezone | +1, +2, +3 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2014: Senior Logistics Operations Analyst @ Ocasa Life Sciences
2014 - 2022: Account Executive @ Banco Santander
2010 - 2014: Tรฉcnica en turismo @ Universidad Nacional de Lanรบs