Remote worker with 11+ years of experience - Last seen 1 year ago

Highly motivated and results-oriented Customer Service Manager with over 8
years of experience exceeding customer expectations at United Bank of Africa
(UBA). Proven ability to deliver exceptional customer service across all channels,
leveraging a strong understanding of CRM and project management tools.
Proficient in managing customer projects using cloud-based tools to ensure ontime delivery and exceed Service Level Agreements (SLAs). Possesses excellent
written and verbal communication skills, leveraging expertise in Microsoft Suite,
Google Suite, Slack in delivering excellent service at every interaction. Committed
to delivery excellent customer service at every touchpoint and positive customer experience.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@ejinma
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer service process improvement crm tools hubspot freshdesk monday com zendesk team building complaint resolution leadership good documentation process management skills microsoft ofice suite google workspace digital sales customer onboarding administrative skills data entry email management chat support effective communication appointment scheduling virtual assistance good interpersonal skills project management monday com trello zapier and click up good negotiation cross selling upselling
Fluent in	igboenglish
Preferred timezone	+1
Preferred annual pay (min)	$55,000/year
Preferred hourly pay (min)	$28/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter