Operations and Customer Support professional with experience in banking operations, research quality assurance, and remote digital workflows. Skilled in customer onboarding support, documentation control, SLA-driven service delivery, and data verification. Experienced working with distributed teams using tools such as Slack, ClickUp, and Asana. Open to remote Customer Support, Operations Assistant, and Administrative Support roles.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@edwinlukoye |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support operations operations assistant customer success email support chat support data verification quality assurance documentation workflow coordination admin support google workspace excel slack clickup asana crm zendesk intercom |
| Fluent in | englishswahili |
| Preferred timezone | +0,+1,+2,+3 |
| Preferred annual pay (min) | $30,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 1 month ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2020 - Now: Digital Content & Small Retail Operations @ Self-Employed
2015 - 2017: Banking Operations Officer (Account Services) @ Standard Chartered
2014 - 2015: Quality Assurance Officer @ Kantar TNS East Africa
2020 - Now: Remote SEO Content Production
2023 - 2025: Diploma in Christian Ministry & Theology @ KitaleโTaito Mwangaza College
2017 - 2017: Project Management for Professionals @ Strathmore Business School
2008 - 2012: Bachelor of Tourism Management @ Moi University