Remote worker with 6+ years of experience - Last seen 1 month ago

With 6+ years of work experience, I've worked at the intersection of Business Intelligence and client performance management, building dashboards and reporting frameworks. In my most recent role, I helped improve Customer Response Rate from 8% to 32% and reduce case backlog by 35% in a two year program across 10+ enterprise LATAM accounts by combining Power BI reporting with structured data storytelling for senior stakeholders.
My work sits where technical rigor meets business communication: I'm comfortable diving into data models and building reports and presenting KPI governance findings to both technical and non-technical audiences.
Beyond dashboards, I've worked closely with CRM platforms (Salesforce) and project tracking tools (JIRA, PowerApps) bridging the gap between operational workflows and performance visibility.

Remote OK	rok.co/@edugrossi
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	power bi dax m salesforce jira powerapps sql data visualization dashboards reporting crm
Fluent in	portugueseenglishspanish
Preferred annual pay (min)	$40,000/year
Last seen	1 month ago
Signed up	1 month ago
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