As a seasoned professional with extensive experience in customer service and sales, I bring a wealth of expertise to any team. During my tenure at Outsource Global and Flutterwave, I honed my skills in customer service, adeptly handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Collaborating with teams across different sectors, I gained valuable experience in utilizing CRM systems such as Salesforce, HubSpot, and Zendesk to streamline processes and provide insights for continuous improvement.
In sales, I've excelled in identifying opportunities, nurturing leads, and closing deals through strategic relationship-building and persuasive communication. My experience at MTN further strengthened my sales acumen, where I successfully implemented sales strategies to drive revenue growth and exceed targets.
With a proven track record in both customer service and sales, along with proficiency in CRM tools, I am now seeking a role in customer service representative (CSR) where I can leverage my diverse skill set to make a positive impact, exceed customer expectations, and contribute to the success of the team and organization.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@eazi1021 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | communication problem solving empathy product knowledge time management resilience adaptability attention to detail negotiation teamwork sales customer support data collection crm proficiency |
| Fluent in | englishyorubahausa |
| Preferred timezone | 0, +1,+2,+3,+4,+5,+6,+7,+8,+9,+10 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $5/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Customer support agent (Team Lead) @ Outsource Global
2015 - 2019: BSc Economics @ Ahmadu Bello University