Remote worker with 21+ years of experience - Last seen 11 months ago

TECHNICAL STORYTELLER, DATA SLEUTH
Curious and independent writer, analyst, and documentation specialist with a love for detective work and proven communication skills to turn my investigations into clear, actionable copy.
• Designed a knowledge base that empowered clients to self-serve and cut support tickets by 20%.
• Distilled complex commissions into a one-sheet reference document used company-wide, clarifying hierarchical logic.
• Created wiring replacement guides enabling field repair and cost savings for a surgical robot suite.
• Documented client-facing logistics platform: requirements, testing, release notes, API, and integration.
• Created change management and data integration documentation from experience guiding clients in platform onboarding and data migration.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@eamundsen
🔗 Website	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
GitHub	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	madcap flare adobe creative cloud agile platform gmp miro tango openai zoom inkscape microsoft office 365 confluence power bi github salesforce confluence azure devops aws sql server insurtech salesforce sql server microsoft visual studio jira json sitecore snaggit greenshot command line putty linux unix technical writing wiring guides data migration sops api documentation code documentation process flow data integration blogging marketing copy copywriting writing creative writing user guides knowledge base help articles reference materials release notes user acceptance testing troubleshooting guides work aids visualization training and mentoring user guides training materials meeting facilitation
Fluent in	english
Preferred timezone	-4,-5, -6, -7
Preferred annual pay (min)	$70,000/year
Preferred hourly pay (min)	$35/hour
Last seen	11 months ago
Signed up	11 months ago
Badges	👨‍💻 Remote worker 🎨 Maker