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@dwithjoy

Remote worker with 14+ years of experience - Last seen ago

I'm Diana Joy F. Yungot, a seasoned professional with over a decade of experience in virtual assistance and lead generation. I've honed my skills in web research, social media management, content creation, and data entry, delivering precise and efficient results.

Professional Experience:

General Virtual Assistant (2012 - 2022): Provided comprehensive secretarial support, maintained business documents, and performed administrative tasks with meticulous attention to detail.
Lead Generation Specialist: Accumulated four years of experience across various niches, including theatres, franchising companies, hospitality, fintech, wedding suppliers, and online travel agencies. Successfully collaborated with numerous clients, many of whom returned for additional services after achieving positive outcomes.
Chat Support / Live Chat Agent (2022 - Present): Assisted customers through live chat, ensuring prompt and helpful responses. Focused on delivering excellent customer service and maintaining high engagement levels.
Social Media Manager: Leveraged social media platforms to enhance conversion rates, boost online engagement, increase e-commerce sales, and expand follower bases.
Manager / Hiring Manager / VA Trainer at Teknia Inc. (2018 - 2019): Played a pivotal role in a startup outsourcing company, overseeing the recruitment and training of virtual assistants. Managed diverse client tasks, including product uploading, writing, research, and Discord moderation.
Key Skills:
โœ… Web Research & Data Mining
โœ… Data Entry with High Accuracy
โœ… Live Chat & Customer Support
โœ… Social Media Management
โœ… Content Creation
โœ… Lead Generation

I'm currently seeking part-time opportunities where I can apply my expertise to contribute to business growth. I'm eager to learn and take on new challenges. Let's connect and achieve great things together!


Skilled in web research data entry live chat support customer support social media management content creation lead generation virtual assistance 
Fluent in englishtagalogcebuano
Preferred timezone +8
Preferred annual pay (min) $22,000/year
Preferred hourly pay (min) $10/hour
Last seen 11 months ago
Signed up 11 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2022 - 2025: Chat Support / Live Chat Agent @ Cloudworkers

2018 - 2019: Manager / Hiring Manager / VA Trainer at Teknia Inc. @ Teknia Inc

2012 - 2022: General Virtual Assistant @ UPWORK

Education

2008 - 2012: Bachelor of Science in Hospitality Managemen @ Negros Oriental State University

6ms