I'm Diana Joy F. Yungot, a seasoned professional with over a decade of experience in virtual assistance and lead generation. I've honed my skills in web research, social media management, content creation, and data entry, delivering precise and efficient results.
Professional Experience:
General Virtual Assistant (2012 - 2022): Provided comprehensive secretarial support, maintained business documents, and performed administrative tasks with meticulous attention to detail.
Lead Generation Specialist: Accumulated four years of experience across various niches, including theatres, franchising companies, hospitality, fintech, wedding suppliers, and online travel agencies. Successfully collaborated with numerous clients, many of whom returned for additional services after achieving positive outcomes.
Chat Support / Live Chat Agent (2022 - Present): Assisted customers through live chat, ensuring prompt and helpful responses. Focused on delivering excellent customer service and maintaining high engagement levels.
Social Media Manager: Leveraged social media platforms to enhance conversion rates, boost online engagement, increase e-commerce sales, and expand follower bases.
Manager / Hiring Manager / VA Trainer at Teknia Inc. (2018 - 2019): Played a pivotal role in a startup outsourcing company, overseeing the recruitment and training of virtual assistants. Managed diverse client tasks, including product uploading, writing, research, and Discord moderation.
Key Skills:
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Web Research & Data Mining
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Data Entry with High Accuracy
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Live Chat & Customer Support
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Social Media Management
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Content Creation
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Lead Generation
I'm currently seeking part-time opportunities where I can apply my expertise to contribute to business growth. I'm eager to learn and take on new challenges. Let's connect and achieve great things together!
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@dwithjoy |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | web research data entry live chat support customer support social media management content creation lead generation virtual assistance |
| Fluent in | englishtagalogcebuano |
| Preferred timezone | +8 |
| Preferred annual pay (min) | $22,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 11 months ago |
| Signed up | 11 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2022 - 2025: Chat Support / Live Chat Agent @ Cloudworkers
2018 - 2019: Manager / Hiring Manager / VA Trainer at Teknia Inc. @ Teknia Inc
2012 - 2022: General Virtual Assistant @ UPWORK
2008 - 2012: Bachelor of Science in Hospitality Managemen @ Negros Oriental State University