Remote worker with 10+ years of experience - Last seen 1 year ago

I'm a Cyber Security Professional with 20 years of experience as a Product Applications Engineer, Customer Support Engineer, and Customer Qualifications Engineer in the Computer Networking and Storage industries. CompTIA Security+ and CySA+ certified (exp 2027). Completing Cybersecurity AA from Palomar College in 2024.

I have experience in organizations of all sizes from mega-corporations to being #15 in a 20-person startup. I specialize in direct customer engagement from small, "tier-3" clients to Fortune 500, tier-1 customers. I have the ability to connect and collaborate with everyone from the technician to the executive level.

I am detailed-oriented and use empathy to provide exceptional customer service. I use the latest tools to generate rich customer-facing content in Audio, Video, Blog, and Powerpoint. I have day-to-day experience hosting customer meetings from weekly interlocks to Concept Reviews/Design Reviews to full-blown escalations.

I am a former Toastmasters Vice President of Education. One of my greatest joys is public speaking. I consider myself a beginner, but I am passionate about leading others to explore public speaking. As VP of Education for my local Toastmasters club, I encouraged club members to participate in weekly club meetings, tracked and awarded members for achievements and participation and mentored others in their leadership and public speaking aspirations.

Prime Skills: NIST CSF, Offensive Security, SOC1 and SOC2. Customer engagement; Pre-Sales / Post Sales; Requirements Capture; SEO; Digital Marketing; Content Marketing; Keyword Research

Systems: SalesForce, Jira, Confluence, Agile, Agile development cycle.
Technologies: .
Interests: Blockchain, Solidity, Ethereum, STEM, eLearning; Machine Learning; Artificial Intelligence; IOT;

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@dsantos_cysa
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	networking storage ssd hba virtualization hypervisors linux kali parrot ubuntu centos raspbian sas nvme scsi arm assembly x64 assembly gdb ghidra metasploit nmap
Fluent in	english
Preferred timezone	+9
Preferred annual pay (min)	$85,000/year
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter