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@douglasjumbagmailcom

Remote worker with 5+ years of experience - Last seen ago

Douglas is a dedicated and results-driven professional with extensive experience in sales, team leadership, and customer relationship management. Currently serving as a Team Leader at KOKO Networks, Douglas excels in managing agent selection, onboarding, and performance management, while also ensuring business goals are met. His career highlights include launching the innovative KOKO Club platform, recruiting over 350 agents, and consistently achieving sales targets across various roles. Douglas has also demonstrated expertise in social media engagement, people management, and strategic planning, making him a versatile leader who fosters growth and builds strong partnerships.

Currently based in the US on a student visa, Douglas is balancing his studies with his professional career, continuing to apply his skills and experience in a dynamic environment. He has successfully led teams, developed high-impact sales strategies, and maintained strong customer relationships across industries.


Skilled in customer support sales team leadership outbound sales inbound sales agent management onboarding performance management sales strategy social media engagement content creation social media analytics community engagement marketing product promotion market research crm sales pipeline target achievement training and coaching lead generation cold calling customer service performance tracking trade marketing route planning 
Fluent in english
Preferred timezone UTC -5, UTC -4
Preferred annual pay (min) $100,000/year
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

June 2018 - March 20121: Team Leader @ dLight Solar

July 2023 - Now: Team Leader @ KOKO Networks

Jan 2015 - May 2018: Call Centre Representative @ dLight Solar

Dec 2021 - June 2023: Sales Representative @ KOKO Networks

Side Projects

Nov 2021 - April 20123: Appointments Setter

Education

Jan 2015 - Dec 2018: B.com Business Administration @ University of Nairobi

5ms