Experienced Senior Analyst and Service Desk
professional with expertise in troubleshooting
hardware, software, cloud technologies, and VoIP
systems. Skilled in resolving technical issues,
managing incidents, configuring and supporting VoIP
infrastructures (including SIP trunking, PBX
management, and call quality troubleshooting),
Strong analytical and customer service skills, with a
focus on improving operations, and delivering reliable
voice communication solutions.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
|
|
rok.co/@dorothyhugo20 |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | technical support customer support voip support helpdesk servicedesk |
| Fluent in | english |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2025 - 2025: IT Technical Support @ Blink Voice Telecommunications
2024 - 2025: Senior Analyst @ HCL Technologies
2023 - 2024: SW/APP/Cloud Tech Support Associate @ Accenture
2021 - 2023: Customer Experience Executive @ Probe Group
2010 - 2012: Computer Science and Information Technology @ Computer Science Technological College