I had been working for more than 3 years in Tinkoff bank before moving to Cyprus. Tinkoff bank is the most innovative Russian bank in dispute resolution. As part of dispute processes I closely interacted with both clients and payment systems. I currently live in Cyprus and looking for a job in Cyprus or remote job.
Tasks on previous job:
Tasks:
1. Processed chargebacks and pre-arbitrations for the companyβs clients
2. Analyzed and resolved disputes from clients
3. Worked in acquiring and emission departments
4. Communicated directly with clients on issues related to invoice disputes as well as other operational matters such as payment delays or cancellations
5. Provided support for dispute resolution processes
6. Trained new employees
| π Nationality | π·πΊ Russia |
| π‘ Residency | π·πΊ Russia |
| π Location | π¨πΎ Cyprus |
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rok.co/@dmitrii_firsov |
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| Skilled in | payment systems chargebacks pre arbitrations fraud sql |
| Fluent in | russianenglish b2 |
| Preferred timezone | 0,+1,+2,+3 |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
π¨βπ» Remote worker π Early adopter |
2019 - 2022: Chargeback Specialist @ Tinkoff Bank
2011 - 2015: World Economics @ Russian State Agrarian University