Remote worker with 20+ years of experience - Last seen 1 year ago

With over 18 years of diverse managerial experience spanning financial services, telecommunications, and the service sector, I have honed my skills in sales, customer service, operations, and strategic planning. My expertise encompasses workforce management, intricate scheduling, management and business intelligence, call quality optimization, verification processes,
and comprehensive multichannel BPO operations.
Throughout my career, I have demonstrated proficiency in both B2C and B2B sales, coupled with a knack for lead generation. My leadership style emphasizes alignment with organizational objectives through clear communication and fostering a collaborative team environment, where every member's contribution is valued. My approach to problem-solving is characterized by a composed demeanour, analytical thinking, and a deep understanding of business dynamics, enabling me to address challenges with professionalism and respect. I am proud to have garnered recognition from various organizations, consistently exceeding expectations and earning accolades, including prestigious international awards such as the Contact
Centre World Awards in London and Las Vegas. My proven track record and endorsements attest to my commitment to excellence. Complementing my practical experience, I have pursued advanced education at reputable institutions such as the University of Stellenbosch and WITS Business School, acquiring qualifications in management development and financial industry-specific training. I am registered as a Key Individual at FSCA, reflecting my dedication to upholding regulatory standards and best practices in the financial sector.

🛂 Nationality	🇿🇦 South Africa
🏡 Residency	🇿🇦 South Africa
📍 Location	🇿🇦 South Africa
Remote OK	rok.co/@dillonjaypillay
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	leadership director operations bpo cx contact center
Fluent in	english
Preferred annual pay (min)	$62,000/year
Preferred hourly pay (min)	$25/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter