Customer-focused Technical Support professional with 1+ years of experience delivering high-volume, high-quality
customer support in remote and SLA-driven environments. Proven ability to build meaningful customer relationships
through clear written communication, deep troubleshooting, and proactive problem-solving. Experienced in SaaS-style
support, live chat and email-based assistance, and continuous improvement initiatives. Thrives in autonomous,
fast-evolving, and highly collaborative remote teams.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@dilip_meena |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support saas app support incident case troubleshooting root cause analysis knowledge base sql basic |
| Fluent in | hindienglish |
| Preferred annual pay (min) | $14,000/year |
| Preferred hourly pay (min) | $5/hour |
| Last seen | 3 months ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2025 - 2025: Technical Support Executive ( Customer Support Associate ) @ Transcom
2021 - 2022: Data Management and Tech Support @ Park Academy
2022 - 2025: Bachelors of Computer Applications @ IPS Business School