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@dianac

Remote worker with 9+ years of experience - Last seen ago

Experienced customer service professional with a proven track record
in resolving complex issues, managing complaints, and ensuring
exceptional customer satisfaction across multiple channels.
Demonstrates expertise in order fulfilment, stakeholder collaboration,
and problem-solving, with a strong focus on meeting delivery targets
and optimising operations. Skilled in communication and relationship
building, fostering trust with customers and internal teams while
excelling in multitasking and time management. Proficient in CRM
software such as Shopify and Linnworks, with multilingual fluency in
English, Portuguese, Spanish, and French. Career goals include
leveraging extensive experience to drive operational excellence and
enhance customer experiences within dynamic environments.


Skilled in customer service support leadership skills order fulfilment problem solving order fulfilment multitasking time management complaint management crm software excel powerpoint word 
Fluent in portuguesespanishfrenchenglish
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $18/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2024 - Now: Customer Service Representative @ Home and Garden Extras

2018 - 2024: Senior Analyst Customer Fulfilment Iberia @ SC Johnson Wax UK

2017 - 2018: Demi Chef the Rang @ Pennyhill Park, an Exclusive Hotel & Spa -

Education

2008 - 2013: Bachelor Degree International Relations (Political Science) @ Falcuty of Economics

7ms