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@dezsi_janos

Remote worker with 9+ years of experience - Last seen ago

I am a dedicated professional with a strong background in customer support and IT consulting. With fluency in English, Hungarian, and Romanian and intermediate German. I excel in providing exceptional service to clients from diverse backgrounds. My expertise includes troubleshooting technical issues, implementing innovative solutions, and delivering comprehensive support to ensure customer satisfaction. Proficient in tools such as ServiceNow, Jira, Confluence and much more, I am adept at managing complex projects and exceeding client expectations. I am passionate about leveraging my language skills and technical knowledge to drive success in the ever-evolving field of customer support and IT consulting.


Skilled in creative problem solving adaptability troubleshooting analytical skills prioritize workload 
Fluent in hungarianromaniangermanenglish
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - Current: AMS Support Consultant @ NTT Data

2019 - 2021: Customer Support @ Emerson

2017 - 2019: Backoffice customer service @ Sykes/Foundever

Education

2022 - 2023: Python Development @ Informal School of IT

2021 - 2022: Manual Software Testing @ Informal School of IT

2014 - 2017: Business Administration @ Babes-Bolyai University

5ms