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derekcronmiller

Remote worker with 23+ years of experience - Last seen ago

Newly transplanted from the United States to Curaçao. I have over 20 years of Customer Service and Technical Support leadership experience, with 7 years of proven excellence in remote work scenarios. Not just looking for leadership roles! Let's talk and see how I can best support your team. Thanks for reading!


Skilled in freshdesk gsuite o365 okta jira confluence intune active roles azure exchange servicenow citrix director ivanti leadership coaching training mentoring positive reinforcement constructive criticism managing directing supervising delegating decision making team building meeting management problem solving root cause analysis process improvement pattern recognition lateral thinking quick learner research skills systematic methodical resourceful critical thinking adaptable flexible trainable analytical logical insightful organizational skills documentation knowledge management observant perceptive attention to detail project management time management planning scheduling logistics communication skills presentation clarity public speaking active listening prioritization goal setting negotiation mediation facilitation 
Fluent in english
Preferred timezone -4,-5,-6,-7
Preferred annual pay (min) $40,000/year
Preferred hourly pay (min) $20/hour
Last seen 1 month ago
Signed up 1 month ago
Badges 👨‍💻 Remote worker

🎖 Early adopter

Employment

2022 - 2023: Senior EUS Manager @ Veeva

2017 - 2022: Director of IT and Client Services @ Astadia

2012 - 2017: Service Desk Team Lead @ Astadia

2010 - 2012: Tier 2 Network Supervisor @ Verizon

2001 - 2010: Team Lead @ IBM

Education

1999 - 2001: AAS Networking Technology @ Wake Technical Community College

766ms