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@dayrojas893

Remote worker with 6+ years of experience - Last seen ago

Are you looking for a customer support professional who can handle your customers with empathy, clarity, and efficiency? Do you need help managing customer inquiries, following up on requests, and keeping your support process organized?

I am a Professional in Modern Languages with a business focus and over five years of experience in customer support and corporate environments. I help businesses provide a positive customer experience by responding to inquiries, tracking cases, and ensuring timely and accurate follow-ups. I focus on being reliable, organized, and easy to work with while representing your brand in a professional way.

What I can help you with:
- Customer support via email, chat, and phone
- Handling inquiries, complaints, and follow-ups
- CRM and ticketing system updates
- Customer communication in English, Spanish, and French
- Coordination with internal teams and service providers
- Basic reports and case tracking

I am comfortable working remotely, learn new tools quickly, and always aim to deliver high-quality support that helps both customers and the business.


Skilled in customer experience english google forms gmail customer support data entry email communication phone communication inbound inquiry 
Fluent in spanishenglishfrench
Preferred timezone -6,-5,-4
Preferred hourly pay (min) $7/hour
Last seen 15 days ago
Signed up 1 month ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2023 - 2025: Customer Service Representative @ Evergreen Shipping Agency

2022 - 2023: Customer Service Representative @ Travel and Education

2020 - 2022: Customer Service Advisor @ CSE Progresa

Education

2016 - 2019: Bachelorโ€™s Degree in Modern Languages @ Universidad ECCI

6ms