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@davantsi

Remote worker with 8+ years of experience - Last seen ago

Iโ€™m a Product Communication & Customer Education specialist who turns complex technical systems into clear, accessible content that helps users understand products fast. My background spans global SaaS environments, where Iโ€™ve built documentation, onboarding flows, training, webinars, and educational materials used across multiple regions. I work closely with product, engineering, and operational teams to translate technical behaviour into language that actually makes sense to humans.

I thrive in remote, highโ€‘ownership roles where clarity, structure, and userโ€‘centric thinking drive impact. Whether Iโ€™m creating guides, mapping workflows, hosting webinars, or simplifying API/EDI concepts, my goal is always the same: reduce friction, improve adoption, and help people feel confident using the product.


Skilled in technical writing documentation customer education onboarding training webinar hosting content creation process mapping workflow optimisation product enablement saas apis json xml system behaviour crm automation low code no code zapier make n8n postman jira salesforce google workspace sharepoint quicksight data flows stakeholder communication remote work user education knowledge base creation technical communication 
Fluent in english
Preferred timezone +1
Preferred annual pay (min) $58,000/year
Preferred hourly pay (min) $30/hour
Last seen 25 days ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - Now: Product Manager @ Amazon

2020 - 2022: Implementation Specialist @ Channel Advisor

2019 - 2020: EDI Analyst @ UST Global

2018 - 2019: Consultant @ Seeburger

Side Projects

2018 - Now: YouTube Channl

Education

2017 - 2018: Master's in International Business @ Ulster University

2011 - 2016: Bachelor's in Physics @ University of Kent

10ms