Remote worker with 14+ years of experience - Last seen 1 year ago

Enterprising and accomplished corporate leader with over a decade of experience managing complex cross-functional projects, optimizing operations, and leading vendor relationships across the Multi-Unit Retail, Commercial Real Estate, FinTech, and SaaS/BaaS sectors.

Adept at aligning business strategies with operational workflows to drive measurable outcomes, including cost reductions (21%), operational efficiency improvements (18%), and increased project success rates (12%). My career is defined by my ability to elevate performance and streamline processes to foster collaboration across diverse teams through ambiguous moments.

My approach to leadership is hands-on, actively engaging with teams to guide project deliverables and remove obstacles, while ensuring alignment between day-to-day operations and strategic initiatives. Let's transform challenges into opportunities for greatness, together.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@darjam6488
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	microsoft office office365 ms word ms excel ms powerpoint ms outlook onedrive microsoft dynamics 365 g suite google workspace google sheets adobe creative suite adobe reader slack zoom gotomeeting gotowebinar sharepoint power bi smartsheet salesforce hubspot zoho zendesk docusign teamviewer screenconnect ringcentral cisco vonage franchise blast soci adgeo trello monday com tableau ganttpro qtrack jira confluence xero quickbooks prolease oracle appfolio mri software bluetie brandmuscle visa spendclarity transaction express project management timeline management agile scrum waterfall lean methodologies kanban gantt chart scheduling resource allocation milestone tracking conflict resolution risk management process improvement workflow optimization vendor management contract negotiation procurement asset management pl management sla compliance supply chain management customer success customer support cx csat nps client retention client onboarding multi site operations multi unit operations remote management vendor sourcing vendor onboarding telecom cross functional budget management financial forecasting capital expenditure operating expenditure capex opex compliance sox aml ofac bsa gaap financial risk management roi analysis variance analysis financial reporting expense management reconciliation fraud prevention risk assessment internal auditing financial controls data analysis data visualization kpi tracking metrics reporting big data ad hoc reporting power bi dashboards crm analytics data management trend analysis crm reporting performance analysis workflow automation automated reporting customer management vendor relations client management client satisfaction customer service account management issue resolution onboarding client communication customer retention relationship building upselling cross selling customer loyalty customer feedback sentiment analysis leadership team building team dev mentorship change management adaptability problem solving critical thinking decision making collaboration communication strategic planning project coordination initiative multi tasking attention to detail high energy autonomy structured approach time management resilience fintech saas baas commercial real estate multi unit retail corporate operations customer support center compliance telecom remote work managed services logistics b2b b2c business operations call center contact center risk mitigation real estate management procurement data integrity systems integration data entry crm administration erp systems ms access sps commerce edi systems database management data quality assurance data validation scheduling software forecasting tools project coordination stakeholder management contract compliance operations optimization workflow automation service delivery kpi analysis escalation management process documentation project scheduling logistics management supply chain optimization vendor performance accounts payable accounts receivable vendor payment compliance auditing cost control financial analysis budgeting tax compliance internal controls financial planning report generation excel pivot tables database queries data extraction data mining statistical analysis business intelligence data synthesis visualization tools performance tracking sales analytics inventory management dashboard creation client success vendor communications feedback analysis customer escalations contract administration client relationships customer lifecycle customer journey needs assessment managed services customer experience cx vendor compliance financial technology fintech saas real estate crm strategy process improvement customer operations enterprise client support vendor onboarding
Fluent in	english
Preferred timezone	+5, +6, +7, +8
Preferred annual pay (min)	$72,000/year
Preferred hourly pay (min)	$35/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎨 Maker 🎖 Early adopter