As a seasoned professional with a robust background in application support, technical troubleshooting, and industrial maintenance, I bring a diverse skill set and a commitment to operational excellence. With a proven track record in various industries, including information technology, manufacturing, and defense, I have consistently delivered high-quality results and contributed to the success of numerous projects. Proficient in diagnosing and resolving software and connectivity issues, utilizing advanced troubleshooting techniques. Expertise in API integration, data management, and software implementation using technologies such as JavaScript, Java, SQL, Python, and HTML/CSS. Strong communicator adept at engaging with stakeholders, delivering training, and maintaining high levels of customer satisfaction. Holder of ITIL 4 Foundation Certification, Information Assurance and Security Certification, and Secret Clearance. Receiving coaching and industry-specific training focused on technical skills, institutional knowledge, and professional development. Currently pursuing a Bachelor of Science in Computer Science from the University of Phoenix. I am passionate about leveraging my technical skills and project management expertise to drive innovation and efficiency in every role I undertake. As I work towards obtaining my PMP certification, I am eager to take on new challenges and contribute to the success of forward-thinking organizations.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@dannisherman |
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| Skilled in | application support api integration data management stakeholder engagement project management html css js troubleshooting sdlc microsoft 365 mssql time management customer service information security active directory secret clearance |
| Fluent in | english |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $110,000/year |
| Preferred hourly pay (min) | $55/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Senior Application System Specialist @ City of McKinney
2022 - 2022: Software Support Analyst @ Bio-Rad Laboratories Inc
2020 - 2021: Support Specialist II @ Intuit