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@daianeprc

Remote worker with 5+ years of experience - Last seen ago

I am Daiane Cruz, a dedicated IT professional with a Bachelor's degree in Computer Science and currently pursuing a postgraduate degree in Software Engineering at PUC-Minas. With strong experience in technical support, I have developed expertise in handling complex IT issues, providing customer support, and managing technical incidents. I am proficient in Python, VBA, and have worked extensively with Power BI for dashboard monitoring and data analysis. My experience also includes working with databases such as PostgreSQL, automating tasks using Python and Selenium, and managing ERP systems like TOTVS.

Currently, I am focused on advancing my career towards development, with knowledge in FastAPI, Flask, and a solid understanding of agile methodologies like Kanban. I am passionate about learning and continuously improving my technical skills, and I am looking for opportunities in software development where I can apply my problem-solving abilities, work on innovative projects, and grow within a collaborative team.


Skilled in python power bi postgresql fastapi flask asyncio multiprocessing erp totvs sql pl sql linux windows kanban jira selenium bash scripting technical support database management api jwt office365 excel automation customer support looker html 
Fluent in portugueseenglish
Preferred annual pay (min) $7,000/year
Preferred hourly pay (min) $20/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2025: Techinal Support @ EasyDoc

2022 - 2023: Techinal Support @ Milani Transportes

2021 - 2022: Techinal Support @ RFtecnologia

Education

2023 - 2025: Postgraduate in Software Engineering @ Pontifรญcia Universidade Catรณlica de Minas

2018 - 2021: Bachelor of Computer Science @ Universidade Guarulhos

6ms