Experienced Remote IT Specialist with over 10 years of expertise in providing technical support and troubleshooting across diverse environments. Proficient in leveraging remote monitoring and management (RMM) tools, diagnosing complex hardware/software issues, and optimizing IT systems for productivity. Adept at resolving connectivity challenges, managing cloud migrations, and delivering professional customer support in a remote capacity.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@ctyus74gmailcom |
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| Skilled in | mcts ccna connectwise sonicwall engenius office365 administrator active directory tcp ip wan vpn |
| Fluent in | english |
| Preferred timezone | CST |
| Preferred annual pay (min) | $55,000/year |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2019 - 2024: IT Services Technician @ PC Quest Inc
2015 - 2018: IT Analyst @ Energy Systems Group
2013 - 2016: Deskside Support Technician @ Experis
2013 - 2013: Desktop Technician @ TEKsystems
2013 - 2015: Network Administration @ Western Governor University Indiana
2010 - 2012: Computer Information Technology @ Ivy Tech Community College