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@cristhian_paz

Remote worker with 4+ years of experience - Last seen ago

Iโ€™m a bilingual Customer Support Representative with 3+ years of experience in remote roles, supporting U.S.-based clients in fast-paced environments. Iโ€™ve worked in customer-facing roles across call centers and SaaS platforms, delivering clear, empathetic, and efficient support via chat, phone, and email.

Iโ€™m highly organized, tech-savvy, and experienced with tools like CRM systems, ticketing software, and internal knowledge bases. My background in tech also allows me to understand and troubleshoot platform issues with confidence.

I thrive in remote, collaborative environments, and Iโ€™m passionate about helping customers feel supported, understood, and empowered. My goal is to join a mission-driven team where I can contribute to great service experiences and grow within the Customer Success or Support space.


Skilled in bilingual communication crm tools troubleshooting time management adaptability tech savviness 
Fluent in spanishenglish
Preferred timezone 0,+1,+2,+3
Preferred annual pay (min) $12,000/year
Preferred hourly pay (min) $7/hour
Last seen 5 months ago
Signed up 5 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2023 - 2025: Customer Service Concierge @ Comscape / Commercial Satellite Sales

2023 - 2023: Bilingual Interpreter @ Teleperformance

2022 - 2022: Customer Service Agent @ KM2 Solutions

Education

2022 - Now: Computer Technology Engineering @ Universidad Privada de San Pedro Sula - USAP

6ms