Iโm a bilingual Customer Support Representative with 3+ years of experience in remote roles, supporting U.S.-based clients in fast-paced environments. Iโve worked in customer-facing roles across call centers and SaaS platforms, delivering clear, empathetic, and efficient support via chat, phone, and email.
Iโm highly organized, tech-savvy, and experienced with tools like CRM systems, ticketing software, and internal knowledge bases. My background in tech also allows me to understand and troubleshoot platform issues with confidence.
I thrive in remote, collaborative environments, and Iโm passionate about helping customers feel supported, understood, and empowered. My goal is to join a mission-driven team where I can contribute to great service experiences and grow within the Customer Success or Support space.
| ๐ Nationality | ๐ญ๐ณ Honduras |
| ๐ก Residency | ๐ญ๐ณ Honduras |
| ๐ Location | ๐ญ๐ณ Honduras |
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rok.co/@cristhian_paz |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | bilingual communication crm tools troubleshooting time management adaptability tech savviness |
| Fluent in | spanishenglish |
| Preferred timezone | 0,+1,+2,+3 |
| Preferred annual pay (min) | $12,000/year |
| Preferred hourly pay (min) | $7/hour |
| Last seen | 5 months ago |
| Signed up | 5 months ago |
| Badges |
๐จโ๐ป Remote worker |
2023 - 2025: Customer Service Concierge @ Comscape / Commercial Satellite Sales
2023 - 2023: Bilingual Interpreter @ Teleperformance
2022 - 2022: Customer Service Agent @ KM2 Solutions
2022 - Now: Computer Technology Engineering @ Universidad Privada de San Pedro Sula - USAP