Remote worker with 14+ years of experience - Last seen 2 years ago

Experienced Contact Center Manager and Payments Manager with a demonstrated history of working in the banking/ credit
union industry for 27 years. Skilled in Leadership, Customer Experience, Phone Etiquette, MemberService, and Call Center
Administration and Card Services and Payments operations. Notary Signing Agent Certification California Notary Certification
Pending NMLS and MLO Certification ( Test Pending). Over 10 years of experience leading contact center operations and card
operations/ Payments teams. Experienced in building and managing customer relationships, implementing customer service
policies, and creating performance standards.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@crasper
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	time management oral communication training manuals and aids leadership problem solving regulatory compliance vendor management project management payment processing visa mastercard communication skills process dev risk management fraud prevention usability testing strategic thinking education key skills customer service technology proficiency leadership recruitment interviewing crisis management teamwork collaboration analytical skills adaptability service excellence payments knowledge return item processing
Fluent in	english
Preferred timezone	Pacific
Preferred annual pay (min)	$95,000/year
Preferred hourly pay (min)	$46/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter