Experienced community and support professional with 5+ years of success helping users navigate complex platforms in both Web3 and traditional tech. I specialize in building clear, scalable support systemsโfrom Help Centers and chatbots to live community engagement on Discord, Reddit, and Telegram. I thrive in roles where I can connect directly with users, collaborate across teams, and improve product experiences through clear communication and feedback loops. I'm adaptable, dependable, and passionate about solving problems and helping teams grow.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@cr9191 |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support technical support community management remote support saas crm zendesk helpscout hubspot clickup monday notion knowledge base chatbot user experience ux onboarding documentation operations troubleshooting email support support tickets content writing moderation product support customer success communication startup remote work automation ai |
| Fluent in | englishsign language |
| Preferred annual pay (min) | $90,000/year |
| Preferred hourly pay (min) | $40/hour |
| Last seen | 3 months ago |
| Signed up | 6 months ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker |
2021 - Now: Head of Community @ Kava
2018 - 2020: Community Manager @ LGO Group
2016 - 2016: IT Intern @ National Real Tax Tracking
2025 - Now: Building a AI prediction system
2013 - 2017: Computer Science @ University of Illinois at Chicago