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@courtneyhill_92

Remote worker with 16+ years of experience - Last seen ago

Customer service professional with over 14 years of experience in healthcare operations, claims resolution, and provider support. Proven ability to work independently and collaboratively in remote or hybrid environments. Adept in researching complex authorization issues, improving claim outcomes, and delivering high-quality service through phone, email, and digital platforms. I am seeking a remote opportunity where I can utilize my skills to enhance operational efficiency and provide an excellent customer experience.


Skilled in customer support excel authorization research claim denials appeals provider support projects teamwork time management 
Fluent in english
Preferred annual pay (min) $52,000/year
Preferred hourly pay (min) $25/hour
Last seen 2 months ago
Signed up 2 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2024 - Now: Authorization Research Specialist III @ Centene

2021 - 2024: Referral Specialist II @ Centene

2017 - 2018: Accounts Receivables Specialist @ Robert Half

2014 - 2016: Customer Care Advocate @ Optum

2010 - 2015: Sales Associate @ Payless ShoeSource

Education

2018 - 2021: B.S. Health Systems Management @ UNC Charlotte

11ms