Customer service professional with over 14 years of experience in healthcare operations, claims resolution, and provider support. Proven ability to work independently and collaboratively in remote or hybrid environments. Adept in researching complex authorization issues, improving claim outcomes, and delivering high-quality service through phone, email, and digital platforms. I am seeking a remote opportunity where I can utilize my skills to enhance operational efficiency and provide an excellent customer experience.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@courtneyhill_92 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support excel authorization research claim denials appeals provider support projects teamwork time management |
| Fluent in | english |
| Preferred annual pay (min) | $52,000/year |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 2 months ago |
| Signed up | 2 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2024 - Now: Authorization Research Specialist III @ Centene
2021 - 2024: Referral Specialist II @ Centene
2017 - 2018: Accounts Receivables Specialist @ Robert Half
2014 - 2016: Customer Care Advocate @ Optum
2010 - 2015: Sales Associate @ Payless ShoeSource
2018 - 2021: B.S. Health Systems Management @ UNC Charlotte