I'm a Customer Support Specialist with 5+ years of experience in health care, and insurance claims roles. Adept at managing high-volume inbound/outbound calls, resolving complex billing and claims issues, and delivering HIPAA-compliant service to diverse populations. Known for strong bilingual communication (Spanish/English), fast learning, and the ability to remain calm under pressure.
| ๐ Nationality | ๐ฒ๐ฝ Mexico |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@cortez_e |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | call handling insurance claims insurance verification hipaa compliance confidentiality bilingual spanish crm ticketing tools microsoft office |
| Fluent in | spanish |
| Preferred timezone | -8 |
| Preferred annual pay (min) | $44,000/year |
| Preferred hourly pay (min) | $23/hour |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker |
2019 - 2020: Technician @ Tacoma Community College
2020 - Now: attend craft events
2019 - 2020: Associates Degree in Applied Science @ Tacoma Community College