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@cortez_e

Remote worker with 7+ years of experience - Last seen ago

I'm a Customer Support Specialist with 5+ years of experience in health care, and insurance claims roles. Adept at managing high-volume inbound/outbound calls, resolving complex billing and claims issues, and delivering HIPAA-compliant service to diverse populations. Known for strong bilingual communication (Spanish/English), fast learning, and the ability to remain calm under pressure.


Skilled in call handling insurance claims insurance verification hipaa compliance confidentiality bilingual spanish crm ticketing tools microsoft office 
Fluent in spanish
Preferred timezone -8
Preferred annual pay (min) $44,000/year
Preferred hourly pay (min) $23/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

Employment

2019 - 2020: Technician @ Tacoma Community College

Side Projects

2020 - Now: attend craft events

Education

2019 - 2020: Associates Degree in Applied Science @ Tacoma Community College

6ms