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@colincmvanderlaan

Remote worker with 3+ years of experience - Last seen ago

With diverse experience in retail and e-commerce, I have developed into a versatile professional with strong leadership and problem-solving skills. At Amazon, I provide comprehensive support to customers, ranging from managing account changes to processing tax invoice corrections and refunds. This role has strengthened my ability to quickly and efficiently tackle complex issues while ensuring customer satisfaction.

Before joining Amazon, I worked as a Team Leader at Vomar Voordeelmarkt. In this role, I gained valuable experience in leading and motivating a team. I learned to communicate effectively and improve operational efficiency, which led to a significant enhancement in customer service and team dynamics. My leadership skills were further refined by balancing team needs with business objectives, allowing me to develop a balanced and goal-oriented management approach.

Additionally, during my marketing internship at Vomar Voordeelmarkt, I gained valuable insights into strategic marketing and customer-focused advertising. This experience deepened my understanding of customer needs and market dynamics, and sharpened my analytical and creative skills.

Thanks to my versatile background and continuous drive for professional growth, I am able to effectively contribute to the goals of my team and organization. Each of my experiences has provided me with unique insights and skills, which I apply daily to deliver results and add value to the company.


Skilled in customer support marketing office365 excel stripe 
Fluent in dutch
Preferred timezone +2
Preferred annual pay (min) $60,000/year
Preferred hourly pay (min) $25/hour
Last seen 9 months ago
Signed up 9 months ago
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Employment

2023 - 2025: Customer Service Specialist @ Amazon

Education

2022 - 2023: Marketing and Communication @ NTI

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