Remote worker with 9+ years of experience - Last seen 1 year ago

With over eight years of experience in technical support, customer service management, and CRM optimization, I have developed a strong foundation in delivering exceptional customer experiences and resolving complex technical issues. My skills include support, management, CRM, troubleshooting, operations, satisfaction enhancement, problem-solving, improvement, communication, collaboration, documentation, resolution, technical knowledge, time management, adaptability, analysis, interaction, and leveraging technology for service delivery.

I have had the privilege of working with industry leaders such as Meta, Accusonus, and Booking.com, where I honed my ability to streamline service desk operations, improve key customer satisfaction metrics like NPS and CSAT, and collaborate effectively with cross-functional teams. My work has consistently focused on enhancing user experiences, optimizing processes, and delivering high-quality technical support.

I am currently seeking new opportunities where I can leverage my expertise in technical support and customer service to contribute to a forward-thinking company. I am particularly interested in roles that allow me to drive innovation, improve customer satisfaction, and collaborate with dynamic teams to deliver exceptional service.

🛂 Nationality	🇬🇷 Greece
🏡 Residency	🇬🇷 Greece
📍 Location	🇬🇷 Greece
Remote OK	rok.co/@ckoutsougeras
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
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Skilled in	support management crm troubleshooting operations satisfaction problem solving improvement communication collaboration documentation resolution knowledge time management adaptability analysis interaction technology
Fluent in	greekenglish
Preferred annual pay (min)	$28,000/year
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter