Remote worker with 17+ years of experience - Last seen 1 year ago

Summary:
• Professional with over 13+ years of experience in Storage Administration and IT Infrastructure Management
• Professional with over 4+ years of experience in UNIX Server Management.
• Ability to adopt new Technologies and cope-up with new scenarios quickly
• Good problem analytical/troubleshooting skills.

Professional overview:

• Cloud and Automation
o Managing AWS S3 storage using python boto3 module and AWS CLI.
o Creating IAM Role and Policies
o Administrating Private Cloud pools and deploying application using CI/CD tool.
o Automation of creation of AWS resources, VPC, EC2 instances, Subnets, Security Groups etc, using Terraform modules.
o Knowledge on managing EC2 instances using boto3 module.
• Storage systems (NetApp, Isilon) administration.
o Extensive Experience on administration of NetApp NAS (7-mode and CDOT)
o Experience in Data migration from 7-mode to CDOT
o Aggregate and Volume creation
o Managing CIFS and NFS Shares
• Scripting languages
o Automation using Python Scripts
o Shell Scripting , AWK
• Linux system administration
• Knowledge in automation of AWS service using IAC tool terraform.
• Knowledge of deployment and development tools - Kubernetes, Docker, Ansible, Git

Certifications
• HashiCorp Certified: Terraform Associate (002)
• AWS Certified Solution Architect
• Certified Kubernetes Application Developer
• NCDA C-DOT (NetApp Certified Data Administrator Clustered Data ONTAP)

Profession Experience
• JP Morgan Services India Pvt Ltd, as Associate from April 2013 – Till Date (April 2013 to March 2014 as FTC, Employer EMC)

 Resolving issues faced by customer while using Storage applications BSS, OSS, FSS and Build automation
 Identifying bugs in applications and work with dev to fix them.
 Contributed in SRE tool set development.

 Lead 7mode to CDOT migration project to successfully migrate and decommission 750+ filer in record time of 3.5 years.
 Create capacity forecast plans in order to achieve migration target.
 End to end panning, scheduling and execution of NAS legacy filers migration
 Driving execution of migration during MEPC events and keep management updated about the progress.
 Forecasting capacity requirements for migration and capacity management.
 File Storage Build and configuration of NAS devices, AD, LDAP configuration
 SOP document preparation and process improvement
 Handling customer escalation, RCA analysis and documentation.
 Imparting technical training and mentoring team members.
 Analysing the volume free space and provide recommendation to clients.
 Unjoin legacy nodes from CDOT cluster and decommission.
 Planning and scheduling of Data ONTAP upgrade to latest NAS engineering certified code.
 Co-ordinating with vendor (NetApp) for product issues and hardware replacements.
 Worked on implementations, documentation, change management, audit compliance, process improvements and buddy program for new joiner.
 Automated identifying config drifts on NetApp filer by developing a python script.
 Developed python scripts to generate custom volumes report to track volume migrations, to peer review the prep work done for migration which helped to reduce
 Developed script to perform pre-validation and post-validation during upgrade.


• NetApp India Pvt Ltd, as Technical Global Advisor from March 2011 to March 2013

 Utilize technical competencies and account management skills to provide the highest level of proactive, preventative and reactive support services
 Managing the proper flow of investigation during P1 incident to ensure proper communication between customer and Technical Support engineer.
 Working very closely and collaboratively with members of Support Centre team, Account team and customer contacts.
 Monitor customers systems utilizing AutoSupport to identify potential problems and trends, and subsequently make the necessary recommendations to resolve them
 Identify and address customer’s critical technical issues (escalations) and non-technical issues, and coordinate necessary support activities. May include troubleshooting and solving escalated customer issues directly with the appropriate engineering teams within NetApp, as well as 3rd party vendors for multi-vendor issues.
 Compile and deliver root cause analysis on either product or process breakdowns as required.


• HP, as Storage Admin from April from 2010 to March 2011
 Remotely managing FAS series NetApp filers.
 Aggregates and Volumes creations on NetApp filer.
 Disk and shelf firmware upgradation.
 Planning and performing Data ONTAP upgrade.
 LUN Creation and Mapping LUN to the host.
 Creating and managing flex clone volumes.
 LUN management through snap drive for windows.
 Creation of native file blocking FPolicy.
 Configuring and managing SnapMirror for volume replication and disaster recovery.
 Migrating volume to another aggregate on same filer or different filer.
 Coordinating with vendor support team for problem resolution.
 Creating Change tickets, representing change in CAB meetings.
 Handled Data ONTAP crash and performed netboot installation, and recovered the data.
 Planning and Driving DR Practices using SnapMirror, Active/Active and Metro Cluster.
 Performing Disaster Recovery test.

• Accenture Services Private Limited, as Storage Admin from October 2007 to March 2010
 Remotely managing Unix Servers and NetApp Filers.
 Aggregate, Volumes and Q-trees creations on NetApp filer.
 Configuring NFS access of volumes and Q-trees.
 CIFS Share creation on NetApp filer.
 Scheduling and Managing snapshots.
 LUN creation and mapping the LUN to host
 Monitoring NetApp filers through Operation Manager
 Mount NAS Storage on Servers.
 Creating RFCs for performing any change.

• Suzlon Energy Ltd., System Admin from June 2005 to September 2007
 Administration of RedHat Enterprise Linux-4 Servers.
 Creation of user accounts, Assigning Rights & Permissions on Network Shared Resources.
 Implemented Local Area Network of 200 Desktops
 Installation and Maintenance of CISCO 1700 series Router and Leased Line Modem.
 Monitor Leased Line Connectivity to HO, Pune and 4 Locations in Baroda with Network Monitoring Software.
 Maintenance and troubleshooting of PANASONIC TDA-600 PBX with 200 Analog Extensions, 32 Digital Extensions.
 Providing Support to remote users using Remote Admin / Windows XP’s Remote Desktop Connection utility.
 Co-ordinations with Service Providers of Leased Lines for Connectivity related problems

• CMS Computers Ltd., Customer Support Engineer from February 2003 to May 2005
 Implementing and Maintenance of LAN & WAN networks.
 Installation and Configuration of Windows 9X/2000/XP OS on IBM, HP Desktop Systems.
 Installation, Configuration & Troubleshooting of Microsoft Outlook Lotus Notes Mail Client.
 Providing Support to remote users using VNC Software.
 Installation, Configuration and Maintenance of HP MFPs, Samsung LaserJet, Toshiba e-studio Network Printers.
 Installation, Configuration and Maintenance of Polycom-SP 384 Video Conferencing Camera.
 Co-ordination with Vendors for AMC, Warranty Support.

Awards and Achievements
 Awarded “Best Performer in 2013” form EMC Management for successful and quick completion of NetApp upgrades and made the firm filers running from “N-2, N-1” to “N” version which is certified by Storage Engineering Team.
 Received appreciation from LOB Management for reclaiming unused/under used NAS capacity which resulted saving of $500K per annum.
 Successfully Tech Refreshed 750+ Legacy 7-mode Filers and migrated data to CDOT clusters in 3years.

Education
B.E – Electronics from BVM Engineering College (Sardar Patel University), V.V Nagar, Gujarat

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@cjignesh
Skilled in	aws cloud aws s3 terraform python boto3 netapp nas kubernetes
Fluent in	englishhindigujarati
Preferred timezone	+1, +2, +3, +4, +5, +6
Preferred annual pay (min)	$40,000/year
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter