Multifaceted and resourceful healthcare professional with comprehensive experience in leadership, training and development, operations, program development, patient/family experience enhancement, and clinical management. Proactive and creative problem-solver successfully transforming patient and family experience, training, and courses to enhance learning across generational gaps and retain staff. Collaborative and decisive leader with excellent communication and interpersonal abilities to build rapport with staff, patients, and other key stakeholders to resolve problems successfully and ensure service focused on quality excellence. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
2021 - 2024: Manager Patient Education @ St. Jude Children's Research Hospital
2019 - 2021: Director of Ambulatory Nursing @ St. Jude Children's Research Hospital
2016 - 2019: Clinical Director, Dialysis Administrator @ Cincinnati Children's Hospital Medical Center
2014 - 2016: Director of Corporate Education @ Renal Ventures Management, LLC
2012 - 2013: Temp. Director of Nursing @ SSM St. Joseph Health Center
2009 - 2012: Director of Learning and Staff Development @ Freeman Health System
1998 - 2009: Director of Nursing @ Freeman Health System
1988 - 1998: Vice President @ Dialysis Corporation of America
1987 - 1988: ICU RN @ Southeast Alabama Medical Center
1984 - 1987: PICU RN @ University of Alabama Medical Center
2021 - 2025: DNP @ University of Alabama
2006 - 2008: MSN @ Loyola University New Orleans
1980 - 1984: BSN @ University of Mobile