A seasoned professional with over 16 years of extensive experience across Hospitality, Retail, Sales, and Startups. With a proven track record in driving operational excellence, honed expertise in a broad spectrum of areas, including operations management, customer service, inventory management, people management, training, P&L oversight, and process compliance.
Throughout my career, I have demonstrated a keen ability to streamline processes, enhance customer satisfaction, and lead high-performing teams. Known for their strategic vision and hands-on approach, they have successfully managed complex projects and delivered exceptional results in fast-paced and dynamic environments.
Key Highlights:
Operations Management: Led and optimized operations to achieve efficiency and effectiveness, driving significant improvements in productivity and cost management.
Customer Service Excellence: Fostered a customer-centric culture, ensuring superior service delivery and building long-lasting customer relationships.
Inventory Management: Expertly handled inventory control, reducing shrinkage and maximizing inventory turnover to meet business objectives.
People Management: Built and mentored cohesive teams, empowering employees to achieve their full potential and contribute to organizational success.
Training & Development: Designed and implemented comprehensive training programs, equipping staff with the skills and knowledge to excel in their roles.
P&L Management: Successfully managed financial performance, including budgeting, forecasting, and profit maximization.
Process Compliance: Ensured adherence to industry standards and regulatory requirements, maintaining high levels of operational integrity and compliance.
Driven by a passion for innovation and a commitment to excellence, I continue to leverage my diverse experience to contribute to the growth and success of forward-thinking organizations.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@chandrasingh292 |
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| Skilled in | operations management customer service inventory control people management training dev pl management process compliance hospitality expertise retail management sales strategy startup operations team leadership financial oversight efficiency optimization business growth |
| Fluent in | englishhindi |
| Preferred timezone | +91 |
| Preferred annual pay (min) | $30,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2010 - 2019: Senior Manager-Retail Operations @ www.shoppersstop.com
2008 - 2010: Asst. Mall manager @ Pantaloon Retail India Ltd
2005 - 2008: Retail Operations Manager @ Shoppers Stop Ltd
2002 - 2005: Unit manager @ Compass Group RKHS
2000 - 2002: Sr Executive @ Barista Coffee Co Ltd
1997 - 2000: Hotel management @ Institute Of Hotel Management Pusa New Delhi