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@chandrasingh292

Remote worker with 26+ years of experience - Last seen ago

A seasoned professional with over 16 years of extensive experience across Hospitality, Retail, Sales, and Startups. With a proven track record in driving operational excellence, honed expertise in a broad spectrum of areas, including operations management, customer service, inventory management, people management, training, P&L oversight, and process compliance.

Throughout my career, I have demonstrated a keen ability to streamline processes, enhance customer satisfaction, and lead high-performing teams. Known for their strategic vision and hands-on approach, they have successfully managed complex projects and delivered exceptional results in fast-paced and dynamic environments.

Key Highlights:

Operations Management: Led and optimized operations to achieve efficiency and effectiveness, driving significant improvements in productivity and cost management.

Customer Service Excellence: Fostered a customer-centric culture, ensuring superior service delivery and building long-lasting customer relationships.

Inventory Management: Expertly handled inventory control, reducing shrinkage and maximizing inventory turnover to meet business objectives.

People Management: Built and mentored cohesive teams, empowering employees to achieve their full potential and contribute to organizational success.

Training & Development: Designed and implemented comprehensive training programs, equipping staff with the skills and knowledge to excel in their roles.

P&L Management: Successfully managed financial performance, including budgeting, forecasting, and profit maximization.

Process Compliance: Ensured adherence to industry standards and regulatory requirements, maintaining high levels of operational integrity and compliance.

Driven by a passion for innovation and a commitment to excellence, I continue to leverage my diverse experience to contribute to the growth and success of forward-thinking organizations.


Skilled in operations management customer service inventory control people management training dev pl management process compliance hospitality expertise retail management sales strategy startup operations team leadership financial oversight efficiency optimization business growth 
Fluent in englishhindi
Preferred timezone +91
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
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๐ŸŽ– Early adopter

Employment

2010 - 2019: Senior Manager-Retail Operations @ www.shoppersstop.com

2008 - 2010: Asst. Mall manager @ Pantaloon Retail India Ltd

2005 - 2008: Retail Operations Manager @ Shoppers Stop Ltd

2002 - 2005: Unit manager @ Compass Group RKHS

2000 - 2002: Sr Executive @ Barista Coffee Co Ltd

Education

1997 - 2000: Hotel management @ Institute Of Hotel Management Pusa New Delhi

6ms