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@ccoutee

Remote worker with 14+ years of experience - Last seen ago

In my experience, I have worked in public speaking, customer satisfaction, technological troubleshooting, and clerical duties. I have over 5 years' experience in receptionist duties, four years' managerial experience, and 3 year's experience in technical service including troubleshooting, customer care, and campaign management. In my last position, I managed exclusive accounts including entrepreneurs who accumulated thousands of dollars in revenue per quarter and my duties were to keep track of their automations and ensure satisfactory email delivery on top of acting as liaison between my client accounts and our developer team. As the liaison it was my job to ensure the effortless transition between the beginning stages of a client account to the exclusive or VIP level I was overseeing. My experience has taught me patience, discretion, multitasking, interpersonal communication, and proper time management.


Skilled in customer support customer success saas b2b marketing technical support service work email marketing google suite excel word appointment scheduling multi line phones email support livechat crm zendesk campaign building reception 
Fluent in english
Preferred timezone UTC -7
Preferred annual pay (min) $65,000/year
Preferred hourly pay (min) $23/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿง‘โ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2023: Server @ Brass Bear Brewing

2020 - 2022: Jr. Service Advisor @ ontraport

2016 - 2020: Hospital Support Assistant @ White's Pet Hospital

2015 - 2016: Receptionist @ workzones

2012 - 2016: Show Cast Supervisor @ Santa Barbara Zoo

Education

2011 - 2013: Student @ Santa Barbara City College

2007 - 2011: Student @ Rio Mesa High School

5ms