Hi, I'm Cauchona Richards, a passionate, customer-focused professional with a 'can do' attitude and over six years of experience delivering exceptional service in diverse, customer-facing roles in Retail, Customer Support and Hospitality. I thrive on helping people, whether through email, live chat, phone or social media, and I take pride in turning everyday interactions into positive, lasting impressions. I am also a firm believer that growth is a journey; there's always room to learn and improve, as with continuous personal growth and development, I believe opportunities are truly limitless, and I am excited to keep evolving.
| ๐ Nationality | ๐ฏ๐ฒ Jamaica |
| ๐ก Residency | ๐ฏ๐ฒ Jamaica |
| ๐ Location | ๐ฏ๐ฒ Jamaica |
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rok.co/@cauchona876 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support cold calling up selling cross selling appointment setting appointment scheduling data entry retail sales customer relations customer retention complaint resolution product knowledge crm marketing administration microsoft office suite zendesk adaptability time management |
| Fluent in | english |
| Preferred timezone | EST, CST |
| Preferred annual pay (min) | $23,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 10 months ago |
| Signed up | 11 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2023 - 2024: Dining room server @ Sandals South Coast
2021 - 2022: Customer Care Representative @ TW Solutions
2020 - 2021: Retail Sales Associate @ Fancy Lou Collections Cosmetics and Beauty Supplies
2018 - 2020: Customer Support Agent @ Call Center Solutions
2017 - 2018: Licensed Practical Nursing Program @ Westmore Academy Nursing Institute