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@cathrine_ngobeni

Remote worker with 7+ years of experience - Last seen ago

I'm an experienced Customer service representative in both INSURANCE and BANKING industry. In both roles I honed my abilities in call center and face to face client contact complaint resolution, strong communication skills that allow me to listen to customers problems and suggest acceptable solutions.

I am customer obsessed and people centric by nature which afforded me excellent customer service skills. I have an RE5 and a National Diploma in Economic Management Analysis. I recently obtained a 120 Hour Advanced TEFL Certificate, and would like an opportunity to start teaching English online.

I'm looking to expand my experience across different industries that provide more challenges as I continue developing my skills and abilities.

I am self motivated, hard working and I enjoy learning from everyone I meet, I love challenges and I take pride in excelling at my work.


Skilled in customer representative cold calling daily reports sales customer support data entry 
Fluent in english
Preferred annual pay (min) $50,000/year
Preferred hourly pay (min) $25/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2022: Retentions Advisor @ Outsurance

2019 - 2022: Sales Consultant @ African Bank

Education

2022 - 2022: TEFL Certificate @ TEFL Universal

2020 - 2020: RE5 @ Moonstone

2013 - 2016: National Diploma Economic Management Analysis @ Tshwane University of Technology

6ms