My name is Caroline. I live in Sรฃo Paulo, Brazil. I speak English, Portuguese and Spanish. I have a degree in Business Administration and I'm currently a remote freelancer and a virtual assistant. My knowledge fields are Business, Accounting, Finance, Economics and Human Resources. I can also help you with anything related to e-commerce, administrative tasks, digital marketing, market research, Shopify and online platforms.
Main Skills: Business Administration, Accounting, Finance, Human Resources, Marketing, Management, Virtual Assistant, e-commerce, Digital, Market.
I help remotely in various areas of activity in an organization. Being them:
Financial and Administration
Services such as production of reports and spreadsheets, financial control, cash flow, accounts payable and receivable, invoice issuance, supplier management and various other administrative activities.
Commercial
Creation of sales materials, prospecting and customer follow-up, after-sales, satisfaction surveys, CRM implementation and management, sales and collections management.
Communication and Marketing
Customer service through social networks, e-mails and chats. Research, content creation and publication scheduling. Transcriptions and subtitling of videos and images, and other communication materials.
Virtual assistant
I can work as a remote assistant, I can manage the agenda and contacts, and do administrative work: Inbox Management, Email Writing & Replying, Calendar Management, Appointment Setting, Editing, Proofreading, Blogging Assistance, Newsletter Creation & Writing, Content Creation, PowerPoint Presentations, Infographic Design, Flyer & Business Card Design.
Social Media Management
I can manage: Social Media Scheduling, Social Media Content Creation, Pinterest Management, Instagram Management, Twitter Management, Digital Marketing Campaigns.
2020 - Now: Freelancer @ Virtual Assistant
2017 - 2020: Bachelor of Business Administration @ Mackenzie Presbyterian University
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