Remote worker with 8+ years of experience - Last seen 2 days ago

Customer Relations & Sucess | MBA | International Experience | Collaborative Problem-Solving

I am a client- and people-focused professional driven by innovation and continuous improvement in products, processes, and customer experience. I maintain a growth mindset and am always open to acquiring new knowledge and developing new skills.

My education:
I hold a Bachelor’s degree in International Relations from the University Metodista de Piracicaba, as well as two MBAs: one in Business Management and another in Digital Business from the University of São Paulo. I am fluent in Portuguese and English, with intermidiate proficiency in Spanish.

My Experience:
I began my career at Pecege, an educational institute in Brazil associated with the University of São Paulo (USP). In this role, I contributed to strengthening institutional relationships, enhancing customer experience, and supporting a fundraising project aimed at maximizing the institute’s social impact. I also worked on initiatives involving data analysis and customer-focused improvements.

Seeking international exposure and new challenges, I joined Emirates as a cabin crew member. This experience enabled me to develop strong communication, adaptability, and teamwork skills within a highly multicultural and dynamic environment, while consistently delivering excellent customer service under pressure.

What I am looking for:
I am currently seeking opportunities focused on customer experience and people management. My background equips me with strong project coordination skills, the ability to collaborate effectively in multicultural teams, and a proactive approach to problem-solving in fast-paced, client-centric environments.

🛂 Nationality	🇧🇷 Brazil
🏡 Residency	🇦🇪 United Arab Emirates
📍 Location	🇦🇪 United Arab Emirates
Remote OK	rok.co/@carolinemoura
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customerexperience management problemsolving processimprovement multiculturalteam collaboration projectcoordination administrativesupport office365 dataanalysis
Fluent in	portugueseenglish
Preferred timezone	-6,-4,-3,0,+1,+2,+3,+4
Preferred annual pay (min)	$40,000/year
Last seen	2 days ago
Signed up	24 days ago
Badges	👩‍💻 Remote worker 🐓 Newbie