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@carolinakoury

Remote worker with 5+ years of experience - Last seen ago

Head of Design | Design Manager with 8+ years of experience building and scaling design teams responsible for high-impact B2B, B2C and SaaS digital products.

I have led cross-functional initiatives at companies such as iFood, Daki, PagBank and SAS Plataforma de Educaรงรฃo, scaling design teams, design systems and design operations. I also advanced service design as a lever to connect product ecosystems and value chains, alongside design governance, automation and continuous discoveryโ€”driving product innovation and AI-enabled experiences.

Highlights:
๐Ÿš€ Transformed an MVP into a unicorn product.
๐Ÿ† Designed a market-leading onboarding experience recognized by Idwall.
๐Ÿง  Drove product innovation through AI applications.

I operate at the intersection of design leadership, product strategy and measurable product performanceโ€”partnering with Product, Engineering and Business teams to turn complex challenges into scalable digital solutions and sustainable outcomes.


Skilled in ai agents leadership machine learning ux strategy designops design systems ai innovation b2b b2c saas service design design governance automation continuous discovery atomic design gestalt ui design usability testing user research ux research prototyping ux writing amplitude google analytics stakeholder management ux metrics data driven customer journey mapping accessibility agile methodologies design to code 
Fluent in portugueseenglish
Preferred timezone -3, -4, -5, -6, -7, -8
Preferred annual pay (min) $130,000/year
Preferred hourly pay (min) $65/hour
Last seen 26 days ago
Signed up 6 months ago
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Employment

2024 - 2025: Design Manafer @ Ifood

2023 - 2024: Staff Product Designer @ Hotmart

2022 - 2023: Design Manager @ Pagbank

2021 - 2022: Head of Design @ Daki

Education

2025 - 2026: MBA @ FAAP

2012 - 2017: Design Graduation @ PUC-Rio

9ms