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I have an extensive and formal training in the attention and satisfaction of external and internal customers, it is an area that I am passionate about and in which I wish to continue my personal and professional training.
It is very satisfying personally to be able to support customers with our knowledge and see how they find appropriate answers to their questions and problems.
| 🛂 Nationality | 🇻🇪 Venezuela |
| 🏡 Residency | 🇨🇱 Chile |
| 📍 Location | 🇨🇱 Chile |
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| Skilled in | customer support marketing microsoft 365 excel powerpoint word outlook teams technical support powerbi tableau datascience android apple macos windows 11 windows server printers formal communication emotional intelligence computer hardware sales |
| Fluent in | spanishenglish |
| Preferred annual pay (min) | $29,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 3 years ago |
| Signed up | 3 years ago |
| Badges |
👨💻 Remote worker 🎖 Early adopter |
2018 - 2022: Asesor Comercial Informático @ Atem Integración Tecnológica
2008 - 2017: Coordinador de ventas @ Soluciones Tecnológicas Modo Tecno
2007 - 2008: Gerente de Tienda @ Global Store
2002 - 2006: Encargado IT @ Odebrecht
2001 - 2002: Analista de Soporte Técnico @ Compaq Computer Corporation
1999 - 2000: Analista de Soporte Técnico @ Hay Group
2022 - 2022: Power BI y el mundo de los datos @ CDI Chile - Trust for the Americas - Microsoft
2022 - 2022: Técnicas de Marketing Digital @ CDI Chile y Walmart Chile
2021 - 2021: Técnicas de Atención al Cliente y Ventas @ CDI Chile y Empresas Salcobrand
2021 - 2021: Bootcamp de Data Science. Aprendo Data @ CDI Chile y Data Elevates
2016 - 2016: Gerencia en Redes Sociales @ Universidad Central de Venezuela
2007 - 2009: Bachelor in Science Of Management , Licenciado en Ciencias Gerenciales @ Caribbean International University
2005 - 2005: Ejerciendo el Liderazgo @ Odebrecht
2004 - 2004: Tornando Equipos Productivos. @ Odebrecht
2004 - 2004: Gestión de Calidad @ Odebrecht
2001 - 2001: Satisfacción al Cliente @ Tiempo Útil
2001 - 2001: Acredited Service Engineer / Ingeniero de Servicio Acreditado @ Centro de Transferencia de Tecnología
2001 - 2001: Acredited Compaq Technician / Técnico Acreditado Compaq @ Centro de Transferencia de Tecnología
1997 - 1997: Lógica y Diagramación @ Sislorca The Case Specialists
1996 - 1999: Técnico Superior en Análisis y Diseño de Sistemas @ Universidad Nacional Experimental Politécnica De Las Fuerzas Armadas (UNEFA)