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@calypsoai

Remote worker - Last seen ago

🌟 UX Designer | UX Researcher | Customer Experience | Bilingual (FR/ES/EN)

I’m Calypso, a trilingual UX Designer with a strong background in Customer Experience, user support, and digital processes within international environments.
Originally from France and currently based in Buenos Aires, I bring a unique combination of UX, customer insights, research skills, and multilingual communication that helps teams understand real user needs and create smoother, human-centered digital experiences.

I’ve worked in high-demand, detail-oriented environments (tech companies, government/consular organizations, and global platforms), which strengthened my ability to analyze pain points, map user journeys, and translate user issues into actionable UX improvements.

⭐ What I can help you with:

📌UX Research
📌User interviews
📌Usability testing (moderated/unmoderated)
📌Card sorting, tree testing
📌Surveys & research synthesis
📌Persona creation
📌Competitive/heuristic analysis
📌User journey & experience mapping
📌Customer Experience & Problem Solving
📌Translating support data into UX opportunities

⭐ Why work with me:

📌Native French + Spanish C2 + English C1 → ideal for multilingual products
📌Excellent communication, empathy, and clarity
📌Background in customer support → I detect real user pain quickly
📌Extremely organized, analytical and fast learner
📌High responsibility (consular & tech environments)
📌Collaborative mindset and multicultural experience


Skilled in figma ux cx miro google workspace jira servicenow crm salesforce sap confluence ux research frameworks 
Fluent in french spanish english
Preferred timezone +2
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $20/hour
Last seen 18 days ago
Signed up 7 months ago
Badges 👩‍💻 Remote worker

Employment

2025 - Now: Agente de Soporte al Usuario & Administración @ N/A

2023 - 2024: Atención al Cliente & Administración – Consulado Europeo @ Consulado Europeo

- Now: Atención al Cliente – Plataforma Internacional de Servicios Financieros @ Binance

Education

2025 - 2025: E-commerce & Marketing Digital Certification @ Google

2025 - 2025: UX Certification @ TalentoTech

2025 - Now: UX & Product Design @ CoderHouse

2022 - 2025: Law Degree @ UBA

5ms