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@cabillo1000

Remote worker with 14+ years of experience - Last seen ago

A results-driven professional with extensive experience in customer service, technical support, and leadership roles across multiple industries. Proven ability to provide prompt and accurate account and technical support, troubleshoot complex issues, and ensure seamless customer experiences. Skilled in leading teams, mentoring, and driving performance to exceed company and client metrics. Adept at managing escalations, offering real-time feedback, and improving customer satisfaction. Strong communicator with expertise in handling inquiries via phone, email, and chat, with a focus on maintaining high service quality and operational efficiency.


Skilled in customer support chat email technical support people management html js css hr office365 
Fluent in english
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - Present: Support Specialist @ Lightspeed Commerce

2018 - 2023: Subject Matter Expert @ Airbnb

2012 - 2018: Team Leader @ Telstra

Education

2024 - 2020: Bachelor of Science in Business Administration major in Human Resource Development Management @ Lyceum of Philippines University

5ms