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@biancatoader

Remote worker with 7+ years of experience - Last seen ago

Substantial expertise in the BPO industry in various roles such as SME, QA, Process and Training Expert and Team Lead, consistently delivering excellent results


Skilled in customer support qa customer support lead office365 excel communication multi cultural coaching mentoring cx analysis kyc kyu bank foreign languages italian romanian english swedish french trainer 
Fluent in englishitalianfrenchswedish
Preferred annual pay (min) $25,000/year
Preferred hourly pay (min) $12/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - Now: KYC Process and Training Expert @ Societe Generale

2021 - 2023: TA Admin @ WIPRO

2019 - 2021: Customer Experience Team Lead/QA @ Telus International for Money Gram

Education

2022 - Now: Masters Management and business communication @ SNSPA

2001 - 2005: BFA @ Hyperion Theatre Univesity

7ms