Substantial expertise in the BPO industry in various roles such as SME, QA, Process and Training Expert and Team Lead, consistently delivering excellent results
| ๐ Nationality | ๐ท๐ด Romania |
| ๐ก Residency | ๐ท๐ด Romania |
| ๐ Location | ๐ท๐ด Romania |
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rok.co/@biancatoader |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support qa customer support lead office365 excel communication multi cultural coaching mentoring cx analysis kyc kyu bank foreign languages italian romanian english swedish french trainer |
| Fluent in | englishitalianfrenchswedish |
| Preferred annual pay (min) | $25,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - Now: KYC Process and Training Expert @ Societe Generale
2021 - 2023: TA Admin @ WIPRO
2019 - 2021: Customer Experience Team Lead/QA @ Telus International for Money Gram
2022 - Now: Masters Management and business communication @ SNSPA
2001 - 2005: BFA @ Hyperion Theatre Univesity