I'm a customer service and technical support expert who loves to engage and interact with people and the analytics that goes with it. I work magic on all channels: chat, email, and phone calls - whether inbound or outbound. I also proudly wore the hat of an Assistant Team Leader who guides, motivates, and oversees my peers to achieve our common goals and maximize our collective potential.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@bertillosam |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support online chat support zendesk email support technical support management skills product support product knowledge multitasking customer support know your customer google sheets wordpress shopify shopify drop shipping and webflow |
| Fluent in | englishtagalog |
| Preferred timezone | EST, CST, MST, PST |
| Preferred annual pay (min) | $15,000/year |
| Preferred hourly pay (min) | $8/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Player Support @ PTW
2020 - 2023: Technical Support Representative @ IBEX Global
2017 - 2020: Assistant Team Lead @ Ark Project LLC
2014 - 2017: Bachelor of Science (BS), Computer engineering @ Polytechnic University of the Philippines