Remote worker with 2+ years of experience - Last seen 1 year ago

I have five years of expertise in customer assistance and a background in sales, technical, and financial matters. I mostly manage inbound and outgoing calls, as well as chat support, the creation of new tickets, and ticket escalation issues utilizing Freshdesk. Since this is my primary talent and I can operate really productively from working remotely—as I did during the pandemic—I love taking on this position. I primarily enjoy assisting customers with their problems because it makes me feel great when they are satisfied with my service, which in turn reflects positively on the business. I manage various business lines in this industry and work in the EU, US, and AU Time Zones, however I favor the EU zone more. I am able to communicate and relate to these individuals because I have lived in both the UK and Germany. I do have a British accent, so occasionally most of my clients find me to be approachable. I am also extremely precise and communicative, so this is my strongest quality and an excellent quality to have in my role.

🛂 Nationality	🇵🇭 Philippines
🏡 Residency	🇵🇭 Philippines
📍 Location	🇨🇭 Switzerland
Remote OK	rok.co/@bellabonifacio93
🔗 Website	remoteok.com/@bellabonifacio93
Skilled in	customerservice customersupport workingremote fulltimejob accountmanagement finance hubspot salesforce airtable googlesuite excel travelindustry available canworkasap digitalnomad uk voicesupport csr technicalrep salesrep financialrep
Fluent in	englishtagalogspanish
Preferred timezone	+6 +8 +2 +10
Preferred annual pay (min)	$50,000/year
Preferred hourly pay (min)	$40/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	🧑‍💻 Remote worker 🎖 Early adopter