Remote worker with 5+ years of experience - Last seen 1 year ago

I'm Bolaji Bankole, a dedicated professional with over three years of experience in customer service and technical support. My background includes working with companies like Rackspace Technology and Simpu, where I excelled in troubleshooting complex issues, managing high call volumes, and ensuring customer satisfaction. I hold certifications in CompTIA Security+, Microsoft 365, Google Analytics, and Google Technical Support Fundamentals, which have equipped me with a strong technical foundation.

My key skills include problem-solving, effective communication, and the ability to adapt quickly to evolving situations. I am proficient in using tools like Zendesk and Freshdesk for ticketing, and I have experience in cloud computing, verification processes, and customer education.

I am now seeking opportunities that align with my skills and offer room for growth. I’m particularly interested in roles that allow me to leverage my technical expertise while continuing to provide exceptional customer support. I’m eager to join a team that values innovation, collaboration, and continuous improvement.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@beejay001
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support technical support cloud computing troubleshooting zendesk freshdesk comptia security microsoft 365 google analytics verification problem solving communication ticketing systems it support customer service office365
Fluent in	english
Preferred timezone	-5,-6,-7,-8
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$19/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter