After 20+ years of experience in Telecommunication industry with a strong
knowledge on after-sales, financial management, operational process &
performance, resource planning, problem solving and customer management.
Business case preparation & service delivery management for multicounty and multicultural customer environment mainly for Central America, Latin America & Caribbean customers.
Extensive experience of project integration, troubleshoot, customer support
And relationship with customer.
Customer engagement to analyze and propose the right solution addressing
the technical needs, with international experience Working in different cultural environments.
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
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rok.co/@barrorog |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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| Skilled in | customer support telecom front end backend |
| Fluent in | spanishportugueseenglish |
| Preferred timezone | +3 |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2016 - 2021: Operations manager @ Amerinode
2008 - 2016: Manager services @ Ericsson
2000 - 2008: OPERATIONS COORDINATOR @ Claro
2016 - 2021: Start Operations Amerinode
2012 - 2016: Operation & Maintenance Service Claro Rio de Janeiro,
2011 - 2012: Network roll-out, customer support and field operations, Claro Dominican Republic.
2012 - 2014: MBA IN BUSINESS MANAGEMENT @ FGV
2005 - 2010: BACHELOR OF SCIENCE IN ELETRONIC ENGINEERING @ Estacio de Sa