Remote worker with 6+ years of experience - Last seen 2 years ago

A highly skilled and accomplished professional with a strong background in customer service, business administration, and aviation operations. Experienced in managing projects with a focus on Agile methodologies, particularly Scrum, to drive efficient software development and project delivery. A certified ScrumMaster® (CSM®) with extensive knowledge in the aviation domain and Passenger Services Systems (PSS). Proven ability to administer all Agile/Scrum processes, including sprint planning, daily scrums, sprint reviews, and retrospectives. Skilled in strategic planning, execution, and business growth strategies. Demonstrates exceptional problem-solving, critical thinking, and communication skills. Proficient in handling complex operational issues, ensuring compliance with service level agreements (SLAs), and driving client satisfaction. A collaborative team player with a track record of fostering employee engagement and feedback. Adaptable and quick learner, adept at handling multiple tasks and maintaining relationships with stakeholders. Experienced in crisis management, including working in a call center during the COVID-19 crisis.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇦🇪 United Arab Emirates
📍 Location	🇮🇳 India
Remote OK	rok.co/@aswinkrajan
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Skilled in	customer support
Fluent in	englishhindiurduarabicmalayalam
Preferred timezone	0,+1,+2,+3 or +8,+9,+10 etc.
Preferred annual pay (min)	$100,000/year
Preferred hourly pay (min)	$20/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter